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Server Error

URI: https://docs.ankatech.co/errors/server-error
HTTP Status: 5xx Server Error

When you see this

Any HTTP 5xx response that isn’t explicitly mapped to a more specific error page. It indicates the server understood your request but encountered an unexpected condition that prevented it from fulfilling the request.

Common Causes

  • 500 Internal Server Error: an unhandled exception or generic failure occurred.
  • 502 Bad Gateway: upstream service returned an invalid response.
  • 503 Service Unavailable: the service is temporarily overloaded or down for maintenance.
  • 504 Gateway Timeout: an upstream service failed to respond in time.
  • 505 HTTP Version Not Supported, 507 Insufficient Storage, etc.: other less common server-side issues.

How to Resolve

  1. Check the HTTP status code and response detail to identify the specific 5xx code.
  2. Retry the request after a short wait—transient infrastructure issues often self-heal.
  3. If the error persists, verify service health (check status dashboards, logs, or monitoring).
  4. Consult your operations team or contact support with the request details and error code.

If you continue to receive a 5xx error after these steps, please consult the full API Reference or your AnkaTech support contact.