Stats Snapshot Unavailable
URI: https://docs.ankatech.co/errors/stats-snapshot-unavailable
HTTP Status: 503 Service Unavailable
When you see this
The statistics snapshot required to answer this request is not available yet. Aggregated stats are served from a precomputed snapshot that has not been produced.
Common Causes
- A stats snapshot that has not been generated yet (for example shortly after startup).
- A failed or in-progress stats aggregation cycle.
- A temporary outage in the stats snapshot pipeline.
Response Example
{
"type": "https://docs.ankatech.co/errors/stats-snapshot-unavailable",
"title": "Stats Snapshot Unavailable",
"status": 503,
"detail": "The statistics snapshot is not available. Please retry shortly.",
"instance": "/api/v3/audit/platform/stats",
"correlationId": "550e8400-e29b-41d4-a716-446655440000",
"timestamp": 1730000000
}
Content-Type: application/problem+json — the response follows RFC 7807 Problem Details.
How to Resolve
- Wait and retry — the snapshot is produced asynchronously on a schedule.
- Honor the
Retry-Afterheader when present. - If stats remain unavailable for an extended period, contact support with the
correlationId.
For full schema definitions, examples, and interactive testing, see the Developer Hub Reference.