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Log Fingerprint Audit Unavailable

URI: https://docs.ankatech.co/errors/log-fingerprint-audit-unavailable
HTTP Status: 503 Service Unavailable

When you see this

Every log fingerprint computation is recorded in the platform audit trail, with the kind and the fingerprints returned, before its answer is sent. The event of this computation could not be recorded, so no fingerprint is returned. A computation is answered only once the trail records it.

Common Causes

  • The Admin API could not write its audit outbox (a database fault or contention).

Response Example

{
  "type": "https://docs.ankatech.co/errors/log-fingerprint-audit-unavailable",
  "title": "Log Fingerprint Audit Unavailable",
  "status": 503,
  "detail": "The log fingerprint computation could not be recorded in the audit trail, so no fingerprint was returned. Retry later.",
  "instance": "/api/v3/admin/platform/log-fingerprints",
  "timestamp": 1761390000,
  "extensions": {
    "requestId": "c3a9e5f1-7b2d-4c80-9e6a-0f4d8b2c1e57"
  }
}

Content-Type: application/problem+json — the response follows RFC 9457 Problem Details.

How to Resolve

  1. Retry after a short wait.
  2. If it persists, check the Admin API's readiness and the System Health page: the condition audit.recording.failed reports a service that could not record audit events.

Operations that emit it

Method Endpoint
POST /api/v3/admin/platform/log-fingerprints

For full schema definitions, examples, and interactive testing, see the Developer Hub Reference.