Data Source Unavailable
URI: https://docs.ankatech.co/errors/data-source-unavailable
HTTP Status: 503 Service Unavailable
When you see this
A data source the service depends on (such as the database or cache) is temporarily unreachable, so the request cannot be served right now.
Common Causes
- The database or cache is down, restarting, or undergoing maintenance.
- A network partition between the service and its data source.
- Connection-pool exhaustion preventing new data-source connections.
Response Example
{
"type": "https://docs.ankatech.co/errors/data-source-unavailable",
"title": "Data Source Unavailable",
"status": 503,
"detail": "A required data source is temporarily unavailable. Please retry shortly.",
"instance": "/api/v3/keys",
"correlationId": "550e8400-e29b-41d4-a716-446655440000",
"timestamp": 1730000000
}
Content-Type: application/problem+json — the response follows RFC 7807 Problem Details.
How to Resolve
- Wait briefly and retry — this condition is typically transient.
- Honor the
Retry-Afterheader when present, otherwise apply exponential backoff. - If the data source remains unavailable for an extended period, contact support with the
correlationId.
For full schema definitions, examples, and interactive testing, see the Developer Hub Reference.