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Data Access Error

URI: https://docs.ankatech.co/errors/data-access
HTTP Status: 500 Internal Server Error

When you see this

The service could not complete a database or storage operation while handling your request. This is a server-side failure, not a problem with your input.

Common Causes

  • A transient database connectivity or query failure.
  • A storage-layer timeout or resource exhaustion on the server.
  • An unexpected error in the persistence layer while reading or writing data.

Response Example

{
  "type": "https://docs.ankatech.co/errors/data-access",
  "title": "Data Access Error",
  "status": 500,
  "detail": "A data access error occurred while processing the request.",
  "instance": "/api/v3/keys",
  "correlationId": "550e8400-e29b-41d4-a716-446655440000",
  "timestamp": 1730000000
}

Content-Type: application/problem+json — the response follows RFC 7807 Problem Details.

How to Resolve

  1. Retry the request after a short delay — many data-access errors are transient.
  2. If the error persists, capture the correlationId from the response.
  3. Contact support with the correlationId and timestamp so the server-side cause can be traced.

For full schema definitions, examples, and interactive testing, see the Developer Hub Reference.