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SaaS Deployment Overview

AnkaSecure is available as a fully managed Software-as-a-Service (SaaS) platform, enabling you to start using post-quantum cryptography within hours without infrastructure management.


SaaS Model Benefits

Rapid Deployment

Start encrypting data in <1 hour: 1. Request access (contact sales or sign up) 2. Receive tenant credentials 3. Generate first API key 4. Integrate SDK or CLI 5. Encrypt your first payload

No Infrastructure Required: - ✅ No servers to provision - ✅ No databases to configure - ✅ No certificates to manage - ✅ No security patches to apply


Fully Managed Platform

AnkaTech Manages: - ✅ Infrastructure: Servers, load balancers, databases - ✅ Security: TLS certificates, security patches, vulnerability management - ✅ Availability: 99.9% uptime SLA, multi-zone redundancy - ✅ Monitoring: 24/7 platform health monitoring - ✅ Backups: Automated daily backups, disaster recovery - ✅ Updates: Automatic platform updates (non-breaking changes)

You Manage: - ✅ Integration: SDK/CLI/API integration into your application - ✅ Configuration: Tenant users, applications, API keys - ✅ Keys: Cryptographic key lifecycle (generation, rotation) - ✅ Compliance: Your regulatory compliance requirements


Elastic Scaling

Automatic Scaling: - Platform scales automatically with your workload - No capacity planning required - Pay for actual usage (operations/month)

Performance Tiers:

Tier Operations/Month Rate Limit Price
Developer 100,000 10 req/min Contact sales
Professional 1,000,000 60 req/min Contact sales
Enterprise 10,000,000+ 600 req/min Contact sales

Note: Contact sales@ankatech.co for custom quotas and pricing.


Multi-Region Availability

Available Regions: - 🇺🇸 USA: Virginia, Oregon, California - 🇪🇺 EU: Frankfurt (Germany), Dublin (Ireland), Paris (France) - 🇯🇵 Asia-Pacific: Tokyo (Japan), Singapore, Sydney (Australia)

Data Residency: - Choose region during tenant provisioning - Data stored in selected region only (GDPR compliance) - Cross-region replication optional (for disaster recovery)

Latency (typical round-trip from client to API): - Same region: 20-50ms - Cross-region (US-EU): 80-120ms - Cross-continent (US-Asia): 150-250ms


High Availability

SLA: 99.9% uptime (8.76 hours downtime/year maximum)

Redundancy: - Multi-zone deployment (availability zone failures tolerated) - Automatic failover (seconds, transparent to clients) - Load balancing across multiple instances

Maintenance Windows: - Scheduled maintenance: Monthly, announced 7 days in advance - Maintenance duration: <2 hours - Zero-downtime deployments (rolling updates)


Getting Access

1. Request SaaS Account

Contact: sales@ankatech.co or sign up at https://console.ankasecure.com/signup

Information Needed: - Organization name - Primary contact (email, phone) - Preferred region (USA, EU, Asia-Pacific) - Estimated usage (operations/month) - Use case (healthcare, finance, government, general)

Response Time: 1 business day


2. Receive Tenant Credentials

You'll Receive: - Tenant ID: Your organization's unique identifier (e.g., acme-corp) - Admin Username: Initial admin user (e.g., [email protected]) - Temporary Password: Change on first login - API Endpoint: https://api.ankasecure.com - Console URL: https://console.ankasecure.com

Email Example:

Welcome to AnkaSecure!

Your tenant has been provisioned:

Tenant ID: acme-corp
Region: US-East (Virginia)
API Endpoint: https://api.ankasecure.com
Admin Console: https://console.ankasecure.com

Admin Credentials:
Username: [email protected]
Temporary Password: [REDACTED - check secure channel]

Next Steps:
1. Log in to Admin Console
2. Change admin password
3. Create first API key
4. Integrate SDK or CLI

Need help? Check the Getting Started guide:
https://docs.ankasecure.com/getting-started/quickstart

Support: [email protected]


3. Initial Configuration

See complete tenant setup guide →


Security & Compliance

Data Protection

Encryption: - ✅ At rest: All data encrypted with AES-256-GCM - ✅ In transit: TLS 1.3 enforced for all communications - ✅ Keys: Your cryptographic keys encrypted at rest

Access Control: - ✅ Multi-factor authentication (MFA) for admin console - ✅ Role-based access control (RBAC) - ✅ API key rotation (recommended every 90 days)

Data Residency: - ✅ Data stored in your selected region only - ✅ No cross-border data transfers (GDPR compliant) - ✅ Backup stored in same region


Compliance Support

Certifications: - ✅ SOC 2 Type II: Service organization controls - ✅ ISO 27001: Information security management - ✅ GDPR: EU data protection regulation - ✅ HIPAA: Available with Business Associate Agreement (BAA)

Compliance Documentation: - SOC 2 report available on request - ISO 27001 certificate available on request - BAA provided for healthcare customers - Compliance matrices (HIPAA, PCI-DSS, FedRAMP)

Request Compliance Docs: compliance@ankatech.co


Pricing & Quotas

Usage-Based Pricing

Billing Model: Pay for actual cryptographic operations

Billed Operations: - Key generation - Encryption/decryption - Signing/verification - Re-encryption/re-signing

Free Tier (Developer): - 100,000 operations/month - 10 requests/minute rate limit - Community support

Paid Tiers (Professional, Enterprise): - Contact sales@ankatech.co for pricing - Custom quotas and rate limits - Premium support (SLA-backed)


Quota Management

Check Your Quota (via API):

curl https://api.ankasecure.com/api/v1/tenant/quota \
  -H "Authorization: Bearer YOUR_TOKEN"

# Response:
# {
#   "operationsUsed": 45000,
#   "operationsLimit": 1000000,
#   "operationsRemaining": 955000,
#   "resetDate": "2025-01-01T00:00:00Z"
# }

Quota Exceeded (402 Payment Required):

{
  "error": "QUOTA_001",
  "message": "Monthly quota exceeded. Upgrade plan or wait for reset.",
  "quotaLimit": 100000,
  "quotaUsed": 100143,
  "resetDate": "2025-01-01T00:00:00Z"
}

Upgrade Request: sales@ankatech.co


Support & SLA

Support Tiers

Community Support (Free Tier): - Email support (support@ankatech.co) - Response time: 2-3 business days - Documentation and self-service

Professional Support (Paid Tiers): - Email and chat support - Response time: 1 business day (P1: 4 hours) - Assistance with integration and troubleshooting

Enterprise Support (Enterprise Tier): - Dedicated support engineer - Response time: 4 hours (P1: 1 hour) - Architecture consulting - Custom SLA available


Service Level Agreement (SLA)

Uptime Guarantee: 99.9% (monthly)

Downtime Credits: - 99.9% - 99.0%: 10% credit - 99.0% - 95.0%: 25% credit - <95.0%: 50% credit

Exclusions (not covered by SLA): - Scheduled maintenance windows - Issues caused by customer's infrastructure (network, firewall) - Third-party service failures (DNS, CDN)


Network Requirements

Outbound Access

Your application must allow outbound HTTPS: - Destination: api.ankasecure.com - Port: 443 (HTTPS) - Protocol: TCP - TLS: 1.2 or higher

Whitelist (for restrictive firewalls):

*.ankasecure.com       # API and Console

IP Addresses

Dynamic IPs: AnkaSecure uses dynamic load-balanced IP addresses

Static IPs: Available for Enterprise tier (on request, additional fee)

Request Static IPs: sales@ankatech.co


Proxy Configuration

If your network uses an HTTP proxy:

SDK (Java):

java -Dhttps.proxyHost=proxy.example.com \
     -Dhttps.proxyPort=8080 \
     -jar your-application.jar

CLI:

export HTTPS_PROXY=http://proxy.example.com:8080
ankasecure-cli key list


Next Steps

Ready to get started?

  1. Request SaaS Access - Contact sales team
  2. Tenant Setup Guide - Configure your tenant
  3. Quickstart Guide - Your first encryption
  4. SDK Integration - Complete integration guide

Need On-Premise? Contact sales@ankatech.co for professional services.


Documentation Version: 3.0.0 Last Updated: 2025-12-26